Shipping policy

Shipping & Delivery Policy

Thank you for shopping with DLYlife. We currently focus on shipping to customers in the Philippines.

Order Processing Time

Orders are usually processed within 2-5 business days after payment is confirmed. Processing time does not include weekends, holidays, or shipping transit time.

Estimated Delivery Time

After your order has been shipped, the estimated delivery time to the Philippines is 8-15 business days.

Delivery times are estimates only and may be affected by customs processing, local courier delays, weather, holidays, or other situations outside our control.

Shipping Fees

Shipping fees are shown at checkout before you complete your order.

We offer free shipping on orders over PHP 2,200.00.

Tracking

When tracking information is available, we will send it to you after your order has shipped. Tracking updates depend on the courier and local delivery network, so updates may not appear immediately.

Incorrect Address

Please make sure your shipping address is correct before placing your order. If an order is delayed, returned, or lost because of an incorrect or incomplete address provided by the customer, DLYlife may not be able to refund the order or shipping fee.

Lost or Delayed Packages

If your tracking has not updated for more than 30 business days, please contact us at yzj1316741321@gmail.com. We will help check the shipment and may offer a replacement or refund depending on the situation.

Delivered but Not Received

If tracking shows that your package was delivered but you did not receive it, please contact us. We will help you review the tracking information and suggest next steps. Replacement or refund decisions are reviewed case by case.